kdl-70r550a bad panel.

Post » Sun Nov 15, 2015 1:47 pm

What a joke Sony's customer support is. I've been a sony lifer, and this very expensive tv goes bad in 2 years. Sony offers me a 15% discount off of a non-4k tv. What a joke. Then I can't even get a response about where I should send the recipt. I am blown away that they would'nt replace the TV or atleast give me a fait solution. Sony does not stand for what it used to. I have never owned another brand of tv in my life, and I will now never buy a sony again if something is not done to fix this situation.

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louise tagg
 
Posts: 477
Joined: Sun Aug 06, 2006 2:32 am

Post » Sun Nov 15, 2015 1:49 pm

Hi jeffpilling96,

I already notified one of my colleagues at Customer Relations department for further assistance with your concern. Please regularly check your inbox for any updates. We hope to seek your kind understanding on this matter.

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Justin Hankins
 
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Post » Sun Nov 15, 2015 1:28 pm

Hopefully someone gets back to me soon. I am amazed at what a terrible solution yurif offered me. 15% is a slap in the face

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Richard Dixon
 
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