Cant insert media anymore?!

Post » Mon Jan 05, 2015 1:42 am

I have Vegas Movie Studio HD Platinum 11.0. I purchased it, own it, and have had it for about 2 years. It's worked fine perfectly fine for me up until now. I have all my videos in a MP4 format and I can open them and they play perfectly fine with no problem, crystal clear audio and sound. But when I go to insert them like usual, into Vegas Movie Studio, I get an error message saying: "An error occurred. The cause could not be determined." I have made sure that all my videos are in an MP4 format and they play perfectly fine but not anymore, when I want to insert them into my Vegas Movie Studio. Can someone please help me? Also, can someone please tell me what the correct settings are to be for my Vegas Movie Studio, the default settings? Also, what may be the cause of this? And what I have to do, to get my video clips to go into Vegas Movie Studio like before? Thank You!
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Wane Peters
 
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