How to fix problem with the youtube app [error 410] in the Sony google tv Internet player model# NSZGS8

Post » Thu Oct 15, 2015 9:16 pm

My internet player has a wi-fi connection and all the apps work fine except for the youtube app. Whenever i access the youtube app I get a message that says "There was a problem with the network [410]"

The model number of my unit is: NSZ-G58

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Jack
 
Posts: 555
Joined: Sat Oct 20, 2007 2:08 am

Post » Thu Oct 15, 2015 8:50 pm

Hi diego77739,

Welcome to the Sony Community!


Thanks for your post. We’re sorry to hear that you’ve encountered this issue with your Google TV. We would like to recommend to try the following steps:

  • Update your unit and the Youtube app. Please check out the link below.

https://www.designstudioschool.com/US/p/swu-download.pl?mdl=NSZGS8&upd_id=9003&os_group_id=18

  • Reset the player to default settings: https://us.en.kb.sony.com/app/answers/detail/a_id/33173

If my post answers your question, please mark it as "Accept as Solution"

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Rudi Carter
 
Posts: 534
Joined: Fri Sep 01, 2006 5:09 pm


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