KLV 32EX33A Color Issue

Post » Sun Nov 15, 2015 1:39 pm

I have a SONY KLV32 EX33A. On the lower part of my TV screen (2.5 inch horizontally approx.) has its normal color, but the remaining part of the screen has its color issue, somewhat pinkish.

I have tried factory reset, removed all connected devices, tried it with a DVD, power sequence & plugging in to another AC. Same issue. I hope someone can help me. Thanks!

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kat no x
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Post » Sun Nov 15, 2015 1:57 pm

Hi Dave2850,

Welcome to the Sony Community!

Thanks for your post. We would like to recommend to send you unit to a Sony Facility because the problem is most likely related to an internal component that must be replaced and service will be required.

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

If my post answers your question, please click the button below "Accept as Solution"

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