windows 7 service pack 1 upgrad error in windows update install 80070002 & 800B0100

Post » Sun Nov 15, 2015 5:06 pm

Ihave tried everything I know. The last suggestion was to change DirectX drivers for the VIAO intel video but can't get VIAO Assist site to bring up the latest driver

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Imy Davies
 
Posts: 514
Joined: Fri Jul 14, 2006 12:42 pm

Post » Sun Nov 15, 2015 5:30 pm

Hello http://windows.microsoft.com/en-US/windows7/What-is-the-System-Update-Readiness-Tool

Windows Update Troubleshooter:

http://go.microsoft.com/fwlink/?LinkId=231149

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Kirsty Wood
 
Posts: 527
Joined: Tue Aug 15, 2006 4:41 am

Post » Sun Nov 15, 2015 5:17 pm

I'm having a similar issue installing the Windows 7 Service Pack 1 on my machine.

Model: Sony VAIO laptop VPCS13SGX

I keep getting a failure with the following error: TRUST_E_NOSIGNATURE (0x800b0100)

I've tried the System Update Readiness Tool and Windows Update Troubleshooter to no avail. I've even updated device drivers from the Sony e-support site before running the Windows Update to no avail.

The CheckSUR log indicates there is a problem with KB2633952 (it is corrupt). I tried re-installing KB2633952 (x64) to no avail.

I'm currently backing up my laptop because I have a feeling that I'm going to have to re-install the OS. However, I do not have a disc as it was installed by Sony. Can you provide a link to the OS so that I can re-install?

Thank you.

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Lory Da Costa
 
Posts: 505
Joined: Fri Dec 15, 2006 6:30 am

Post » Sun Nov 15, 2015 6:33 pm

Hi azyurblue,

Welcome to Sony Community!

Here is the link on how to Reformat the computer back to factory setting. Please take note that you need to back up all your files before you start the process because they will be deleted permanently.

https://us.en.kb.sony.com/app/answers/detail/a_id/36806/c/65,66/kw/How%20to%20recover%20the%20comput...

I hope this helps.

Regards,

Jen

If my post answers your question, please mark it as "Accept as Solution"

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jeremey wisor
 
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Joined: Mon Oct 22, 2007 11:30 am


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