soundMAX.dll not found

Post » Mon Mar 14, 2011 2:00 pm

I didn't know where to post this. A window came up the other day from vaio care about disk cleanup. I went through with the scan and cleaned it. Well ever since that disk cleanup i get
"There was a problem starting
C:\Users\Family\AppData\Local\Temp\SoundMAX.dll

The specified module could not be found." messagebox. Any help would be appreciated.
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Auguste Bartholdi
 
Posts: 524
Joined: Tue Jun 13, 2006 5:20 am

Post » Mon Mar 14, 2011 5:51 pm

You can try to do a system restore to a point before the error started happening. Also you could reinstall the sound drivers to see if it resolves the error. -Mike Sony Service and Support
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Mike Plumley
 
Posts: 498
Joined: Wed Sep 05, 2007 4:45 pm

Post » Mon Mar 14, 2011 3:02 pm

Sorry just checked what you said. I tried reinstalling both sound drivers and it didnt fix the problem. I cant reinstall the os because i do not have a installation cd for windows 7, it came pre installed, and i would like to do fix it without reinstalling the os.
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Emily Rose
 
Posts: 485
Joined: Sat Feb 17, 2007 11:56 am

Post » Mon Mar 14, 2011 11:46 pm

forumuser,

I'm sorry to hear about your audio startup issue. We would recommend the following;

1) Click on Start
2) Click on Run
3) Type "msconfig"
4) Click on the startup tab
5) Uncheck the Audio

Note
This will not affect your audio playback

Let us know if this resolves your issue.

Also you can create the recovery media for your computer either through VAIO Care or through the VAIO Recovery Center application. Regards,
Peter Tat
Sony Software Engineer
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Tasha Clifford
 
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