I have very recently purchased a STRDN1040 amp and successfully connected it all up this weekend just gone.
I have a slight problem and wanted to check that it was not a setting that need changing before I send it back.
A bit of back ground, I have a Sony PS3 connected to the amp using good quality hdmi cables and then the amp is connected to my Sony KDL 46HX823 using the same type of HDMI cable. I have managed to set up the tv and amp such that I can use ARC and all is well for playing the playstation.
Due to the TV having built in freeview, I use this rather than a Sky box etc. I have noticed that when I select the freeview on my tv and switch the amp on, the signal on the tv goes which results in not video or sound. As soon as I switch off the Amp, the signal comes back. I did think it was the quailty of the signal however I have two feeds from the exterior aerial and tried both. This did not resolve the problem
I have then tried another TV (relatively new samsung) and the same thing happens with this which suggests the fault is with the AMP. I did some checking on the signal strength of the cable through the TV and noticed that it was around 96% but you can see that as soon as the amp is switched on, the signal goes down to 0% and vice versa.
Has anybody else had this problem or know of a solution. I am hoping its something to do with the settings.
Hi Mit! You appear to be located in United Kingdom. Sony UK has a separate community which can be found here. You can post your issue on that page for further assistance. Thanks!
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