» Fri May 13, 2011 6:47 am
I have the same problem, but with a brand new VCCB190X running Win 7 Pro. The Synaptics Trackpad and buttons quit working, except in Safe Mode. The trackpad works when booting up until the first "chime", at which point it quits working. Control Panel indicates drivers are updated and device is working properly, but it is definitely not. I tried to reinstall drivers and settings in Safe Mode from Sony website as per Sony tech support to no avail. Currently using external USB mouse and keyboard, which works fine in both Safe and Regular Modes, and the laptop keyboard works in either mode as well. I just have to plug in a USB mouse whenever I use my laptop, or only work in Safe Mode (not acceptable). Anybody got any ideas beyond what the Sony techs came up with that did not work? Putting the computer into Hibernation does not work.